Frequently Asked Questions

Find answers to common questions about our services and platform

About AskMechanics

What is AskMechanics?

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AskMechanics is a network-enabled roadside assistance, multi-brand workshop, and doorstep repair service for two-wheelers and four-wheelers. With our verified mechanics (Mr. Fixit), manufacturer-recommended procedures, and genuine spare parts, we deliver hassle-free, affordable, and trustworthy service at your convenience.

Why should I choose AskMechanics?

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  • Up to 40% savings compared to multi-brand workshops or showrooms
  • Verified & skilled mechanics with years of experience
  • Doorstep convenience – no waiting at garages
  • Genuine spare parts only
  • Transparent pricing before work begins
  • Service warranty for peace of mind

How can AskMechanics offer up to 40% savings on services?

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AskMechanics is backed by Sagar's Group of Industries, the parent company of CUTTECH Solutions — a leading manufacturer of CNC cutting tools for the automotive, aerospace, and defense sectors.

Through CUTTECH's strong presence in the automotive industry, we procure raw materials and spare parts directly from manufacturers instead of going through dealers. This direct sourcing, combined with our in-house technical expertise, allows us to:
  • Eliminate middlemen and dealership markups
  • Reduce operational costs without compromising quality
  • Use the same OEM-quality parts found in showrooms
This means you get the same quality service and parts you'd expect at a dealership — but at up to 40% lower cost.

How is AskMechanics different from other service platforms?

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Unlike aggregator-only platforms, we have our own verified mechanic network, centralized quality control, and real-time service tracking. Our focus is on consistent service quality, transparency, and accountability, not just connecting you to a mechanic.

Where can I book a service with AskMechanics?

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You can book through:
  • AskMechanics mobile app (Android & iOS)
  • Website
  • Customer care helpline
Booking & Process

How do I book a service with AskMechanics?

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Booking is simple:
  • Choose your service on our app or website
  • Select your preferred date, time, and location
  • Confirm your booking — we'll handle the rest

What if I'm not available to drop my vehicle?

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No problem! We offer pick-up and drop services for cars and on-site repairs for two-wheelers.

Do I have to pay before the service?

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No. Payment is made after service completion. For certain services (like part replacements), a small advance may be required.

Can I schedule a service in advance?

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Yes. You can book a service for any future date and time.

How quickly will a mechanic reach me?

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Our average response time is 30–45 minutes, depending on traffic and location.
Services

What types of services do you offer?

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  • Roadside breakdown assistance
  • Battery jump start & replacement
  • Tyre puncture repair & replacement
  • Engine diagnostics
  • Periodic maintenance & servicing
  • Denting & painting
  • Towing services
  • Insurance claim assistance

Do you handle both two-wheelers and four-wheelers?

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Yes — we serve motorcycles, scooters, cars, and light commercial vehicles.

Can you service my vehicle at my home or office?

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Absolutely. We provide doorstep repairs and servicing at your preferred location.
Pricing & Payments

Are your prices fixed?

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Yes, we provide a clear estimate upfront — no hidden charges.

How do I pay?

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We accept UPI, credit/debit cards, net banking, and cash.

Do you charge extra for late-night calls?

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Yes, a nominal fee applies for services requested between 10 PM – 6 AM.
Warranty & Quality

Do you provide a warranty on services?

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Yes. Most services come with a 1–6 month warranty, depending on the service type.

Do you use genuine spare parts?

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Always. We use OEM or equivalent-quality parts only.
Trust & Support

Are your mechanics verified?

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Yes, all mechanics undergo background checks, technical tests, and skill verification.

What if I’m not satisfied with the service?

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We have a Service Satisfaction Guarantee — if you’re not happy, we’ll fix it or refund where applicable.
Still Have Questions?
Our team is here to help you 24/7. Get in touch with us through any of these channels.
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