Your privacy is important to us. This policy explains how we collect, use, and protect your information
The Platform obtains the information you provide when you register/subscribe for the Services or products. When you register with us, you provide us the following information:
Name, age, email address, location, phone number
Purchase history, payment information, service responses
Help requests, feedback, and customer service communications
IP address, browser type, operating system, device identifiers
GPS coordinates, geographical location through various means
Platform activity, search history, page views, interaction patterns
Important Notice for Minors: In case any individual under the age of 18 years is utilizing the Platform, such usage will be undertaken only with the strict supervision and approval of a parent or legal guardian, and ASK MECHANICS will not be responsible for the same.
The Information collected by us shall be used for availing our Services and utilized for other functions including but not limited to:
We will share your information with third parties only in the ways that are described in this Policy. Third parties provide certain services which we may use to analyze Information to personalize, drive insights and help us better your experience.
Data Sharing Policy: We do not sell, trade or rent your Information to any third party unless to provide you with the Services or we have been expressly authorized by you to do so.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Your consent to this Policy followed by your submission of such Information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Privacy Policy.
You can always choose not to provide the requested information to us; however, it may result in you not availing certain features of our Services. With respect to Information, you will have the following rights:
Access, confirm, and review Information you may have provided
Correct Information that may be inaccurate or irrelevant
Deletion and erasure of your Information from publicly available pages
Receive Information we hold about you in a portable format
Object to or restrict any form of processing you're not comfortable with
Withdraw consent for direct marketing and promotional communications
To exercise these rights, please contact us:
We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect the Information we process and maintain.
Access to this Information shall be limited to authorized employees only who need to know that information in order to operate, develop or improve our Platform/Services/products.
Security Measures:
Currently, we plan to retain user Information while an account is active and for at least two years afterwards. We may alter this practice according to legal and business requirements.
We will delete Information based on a request received from you within a reasonable period and the latest within ninety days of receiving a deletion request. However, we may retain such portions of Information as may be required under applicable law.
Retention Exceptions: ASK MECHANICS may retain data after account deletion for reasons including:
We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to:
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
In case of any discrepancy or grievance with respect to all or any Information shared with the Company, please feel free to contact our Grievance Officer:
We believe that every user of our Services/products/Platform must be in a position to provide informed consent prior to providing any Information required for the use of the Services/products/Platform.
By registering with the Platform, you are expressly consenting to our collection, processing, storing, disclosing and handling of your Information as set forth in this Policy now and as amended by us.
Processing Activities: Your consent covers processing your Information in any way, including but not limited to collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India.
If you do not agree with this Policy, you may refuse or withdraw your consent at any time or choose not to provide us with any Information. Under such circumstances, we may be unable to render Services.